Privacy Policy

This Privacy Policy governs the manner in which Wild Warehouse collects, uses, maintains and discloses information collected from users (each, "User") of the https://www.wildwarehouse.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Wild Warehouse.

Wild Warehouse cares about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver our amazing products and to tell you about special offers and new products (if you have chosen our to receive our newsletters). 

Your personal data includes information such as: 
 * Name
 * Address
 * Telephone number
 * Date of birth (if you add it to your account)
 * Email address
 * We do not save and can not see any payment card data.

Our Privacy Policy is to explain to you how and what customer data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or delete your personal data that we process.  

If at any time you have questions about our practices or any of your rights described below, you may reach us at privacy@wildwarehouse.com.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. 

How we use collected information

Wild Warehouse collects and uses Users personal information for the following purposes:

  • - To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • - To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • - To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures, namely 128 bit SSL encryption by Comodo, to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Update Or Delete Your Data

If you have an account with us you may update your data at any time by visiting your account (link is at the top of the websites) page. 
If you no longer wish to receive newsletters there is an unsubscribe link in all emails sent.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. 
We'll only share your data with these third parties: if you pay by Credit Card or your Paypal balance, your name and address are sent to PayPal, or 2Checkout.com for card processing, or if you choose, your email and name are sent to Mail Chimp for newsletters and surveys.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Website Analytics and Targeted Advertisements

We use multiple web analytics tools provided by service partners such as Google Analytics to collect information about how you interact with our websites, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (e.g. Google for Google Analytics). 
The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. The information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by managing your settings through our cookie policy or the "cookie banners" that may be presented (depending on URL of website visited) when you first visit our webpages, or by utilizing settings in your browser or third-party tools. 
Targeted advertisements. Targeted ads or interest-based offers may be presented to you based on your activities on our webpages, and other websites. These offers will display as varying product banners presented to you while browsing. Google may use technologies such as cookies to gather information on activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness. 
Third-party websites. Our website contain a few links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.

Cookies

Upon visiting a Wild Warehouse retail website, a cookie will be placed on your machine for the purpose of adding products to your basket, and if you are logged in allow you to access your account and populate your billing and delivery address. 
These cookies are temporary files that do not store any personal data. You can delete cookies on your machine at any time by clearing your browser history.

Changes to this privacy policy

Wild Warehouse has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
UK: +44 7547 330 599
UAE: + 971 50 4556 173
privacy@wildwarehouse.com

This document was last updated on May 18th, 2018.

 

 


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